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2025-2-26 16:50:39
Hello Neopians! We had some unexpected maintenance over the weekend to resolve a database (replication) issue, unrelated to our new Premium perk releases. Due to the maintenance being unplanned, we did not have time to take into consideration how it might affect our scheduled releases, such as the Streak Save feature. We are aware of some users experiencing issues with claiming their weekly Quest Log rewards today, along with many users having their streak reset due to the unscheduled maintenance. To resolve this, we will be temporarily taking down Quest Log and Trudy's Surprise, and we will be granting prizes to all users who have an active streak with either feature (regardless if you've finished it or not!) This means that all Quest Log users should be granted their proper weekly reward, and all Trudy's users will be given the equivalent of 25 days worth of Trudy's prizes. Afterwards, all streaks will be reset for both features and anyone who was forced to use a Streak Save Ticket today will have their tickets restored. Please pardon our dust as we work and thank you for your patience.
Jellyneo has recently been given information on a live hack on the Neopets website. Playing the multiplayer games Kacheekers, Geos, and Armada can lead to your account details being maliciously stolen.
This information has already been reported to TNT via ambassadors. Until a fix is confirmed, do not visit any pages for Kacheekers, Geos, or Armada.