It is critical to note it may take up to five (5) business days to process the change to your appointment and to reflect that new status in our systems, depending on your exam program policies. We understand the time-sensitive importance of this testing event.
Please be assured we are working diligently to complete this update as quickly as possible. Once completed, you will receive a follow-up communication to assist you in taking the next step with your appointment. There is no need for you to call or email us until you have that follow-up communication in hand. If you do attempt to reach us, please note that we are experiencing unprecedented volumes due to the ongoing effects of COVID-19 and our response times may be longer than usual.