另外去到執行個指標嘅時候,員工會唔會只係為咗追逐指標而忽視原本嘅目的?無可否認有呢個可能性,而呢一點就同HR & operation 有關。公司第一能否喺請人嗰陣己經揀到啲符合公司價值嘅人;第二公司嘅training能否夠將呢套價值觀embed 喺佢地到;第三公司能否將員工嘅個人利益同呢套價值觀睇齊。而我覺得「社會正義」某程度上係同員工個人有關,所以公司要推行第三點時都會比較容易,亦都更受員工歡迎。推行一啲性別友善嘅措施,例如上面有提到嘅侍產假、公司育嬰室,其實都係耗費公司資源嘅項目,員工係個受眾,接受程度自然會高啲。揾咗篇 world economic forum 嘅 article 提到ESG 同 HR 嘅關係,入面指出 "58% of employees consider a company’s social and environmental commitments when deciding where to work, and employees are three times more likely to stay and 1.4 times more engaged at what they consider to be purpose-driven organizations"。當員工真係感受到ESG 帶比自己嘅利益,佢去執行嘅動力同意義都比起單純追求指標為高。相反例如迪士尼想營造一個夢幻嘅感覺比客人,員工要當自己係演藝人員,佢地需要耗費更大心神黎應付客人,受眾亦唔係佢地,就更可能出現單純追逐KPI 嘅現象。
喺公司嘅立場黎講,可以說服佢地追求「社會公義」係有助牟利。而呢點都有唔少 research 做過。揾咗篇 mckinsey 嘅 article,提到 companies in the top quartile for gender diversity on executive teams were 25 percent more likely to have above-average profitability than companies in the fourth quartile, 而且呢個百分比比起 2017 (21%) 同 2014 (15%) 高;種族平等亦都有類似嘅結果,top-quartile companies outperformed those in the fourth one by 36 percent in profitability。
利申一到一半頂唔順 棄左
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