柒頭好困擾
2020-7-16 09:28:19
想請教一下，我同我老婆同時註銷舊護照，打算用SAR確認下自己有無BNO身份，但係報失完得到唔同email回覆：
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我：２次"We need to speak to you about your lost passport"都打咗去提供資料，最後收到DLSRExceptions@hmpo.gov.uk個email，話我可以apply a replacement passport online，但係無俾reference number我。
我老婆：比我遲幾日先收到email，無"We need to speak to you about your lost passport"嘅email，一嚟就"Your passport has been cancelled – it can’t be used"，而且俾咗個reference number佢。
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我想問：
1. 知唔知點解兩者有呢個分別？我哋兩個註銷舊護照都係我一個人攪，所有選項都一樣。
2. 我之後要點樣繼續申請BNO護照？